Radio Free JoJo

This moment is the human family reunion because of the communication revolution. There will be conflict at any reunion…how do we learn to live with each other.

Think about how much time you spend engaged in back and forth communication. We negotiate all day long. How many important decisions are made by yourself as opposed to shared decision making, negotiation.

The choice is not to eliminate conflict but can we use the conflict in a constructive way.

The single biggest obstacle to us achieving success in a negotiation is ourselves. We get angry and say thing that we regret – we react.

Instead “go to the balcony” a higher place where we can get a clearer perspective.

Skills to negotiate well:

• Focus on people
  • We end up being soft on people, so then soft on problem
  • Or we are hard on problem, then hard on people
  • Success in negotiation is to separate the people from the problem: be hard, solid focus on problem while being soft on people
    • Empathy, respect
• Focus on interests, not positions
  • Address the underlying interests
  • Why do you want that? What are your needs?
• Develop multiple options
  • Once we have the interests, we can get creative on options
  • You can get together as a team to focus
• Power of objective criteria and fair process
  • Ask: how do we expand the pie?
  • Deal with the will and ego
  • Use standards and objective criteria for fairness

BATNA: Best Alternative To A Negotiated Agreement

What’s our alternative if the negotiation goes south? Go into a negotiation preparing by looking at all the alternatives. The BATNA is best alternative to satisfying interests.

Abraham Lincoln: during Civil War he was speaking sympathetically about the South. Do I not destroy my enemy by turning them into my friend.

Patrick say that this is the most important talk of his career – people need to be reminded more than instructed.

Why don’t your competitors do any of this? They think it’s beneath them.

Building a healthy organization: organizational health is the single greatest competitive advantage in business.

In order for an organization to maximize success it must do at the highest level:

1. Smart: strategy, finance, marketing, technology. Only half of equation but gets 98% of attention
2. Healthy: minimal politics and confusion, High morale and productivity, low turnover

We are more comfortable in strategy, and finance, but in order to really change organization, we have to make them healthier.

Every organization has enough expertise, technology and knowledge to succeed. But they don’t they dive in and utilitze the knowledge because they are unhealthy.

4 disciplines to master to make healthy organizations:

1. Build a cohesive leadership team – results accountability commitment conflict trust
2. Create Clarity – same page
3. Overcommunicate Clarity
4. Reinforce Clarity

The six critical questions to develop clarity:

1. Why do we exist?
2. How do we behave?
3. What do we do?
4. How will we succeed?
5. What is most important, right now?
6. Who must do what?

Why do we exist?

• Core purpose: SW “Democratizing travel”

How do we behave?

• Many companies have values but they every positive aspect in the world
• One or two, maybe three endemic behaviors vs. aspirational values (we wish we had but we don’t)
• A core value is something you are willing to get punished for
• To violate your core value means to sell your soul, something you truly believe in
• Don’t confuse with permission to play values, minimum standards for just qualifing

How will we succeed?

• Strategy – myriad of intentional decisions you make to elevate you above your competitors
  • 3 strategic anchors, allows decision making to become a science
  • Make decisions that honor those three things

I wish organizational health was a standard…until that happens healthy organizations will have a significant competitive advantage.

The first day of the Global Leadership Summit ended with a very moving personal testimony by former Hewlett-Packard CEO Carly Fiorina followed by LifeChurch.tv’s Senior Pastor Craig Groeschel. What a fabulous day!

Bridging the generation gap – there is tension

To the older generation:

• Don’t resent, fear, or judge the next generation: believe in them because they need you
• God values maturity…if you’re not dead, you’re not done
• Take the maturity God has given you and invest in the younger generation
• Handing leadership to the next generation:
• Don’t just delegate tasks, because you’ll create followers
  • Delegate authority, and you’ll create leaders
  • Embrace the season that you are in, be yourself
• With younger generation, authenticity trumps cool
  • Be a spiritual father, be a mentor, a coach – Psalm 71:18

To the younger generation:

• The emerging generation: entitled
• You typically overestimate what you can do in the short-run, but you underestimate what you can do in a lifetime of faithfulness
• To lead up, show honor – Mark 6:4-6 (a prophet without honor)
• Respect is earned, but honor is given

For the generations to work together, it must be intentional: organizations naturally age

To make this work:

• Ongoing feedback loops (go over sermon with different audiences, younger and older)
• Create specific mentoring moments
• Create opportunities for significant leadership development
  • Developmental weekend – train 38 different speakers, send a message to entire church that we value the next generation

Because of the heartfelt cry of the younger generation that answer the call, we believe in you and you can do far more to make Jesus name known.

A 21^st Century Challenge: gender inequity

12 year old girl – lived two hours from a road in a hut, no modern conveniences. Was pulled out of 6^th grade, cause parents didn’t want to pay $13 a year for school. Story was told in NY Times and donations came in and all of the girls received scholarships. Girls grew up and started sending money back to the village. The houses improved, lives improved, community improved.

In the poor world, girls are malnourished vs. boys; 50% higher mortality rate.

Women and girls aren’t the problem, they are the solution. They just need education and jobs.

1. Overpopulation – if she is educated, she tends to have fewer children
2. It isn’t just that poor families take in little pay, they spend it the wrong way (alcohol, festivals, etc.)
3. Resources – women can be an economic engine in the world

Issues:

• Sex Trafficking – girl is kidnapped, put in a brothel, made a slave. Happens with runaways here in North America.
• Maternal Mortality – in the poor world women die in childbirth often…once every two minutes

Solutions:

• Microfinance – transformative in providing sustainable income
• Education – the virtuous cycle works

You have to create sustainable models – teach people how to fish

Why be involved?

1. There are very few things in life that can elevate happiness. One is contributing to a cause larger than yourself.

With our great fortune, comes great responsibility. How will we make a better world?

Me To We: http://www.metowe.com/

#1 reason why girls don’t go to school – getting water for their families

Empower people in Sr. Kindergarten

Silence for 24 hours to be in solidarity with children around the world who have no voice.

When you sell hope, it is challenging. So foster a culture of:

• Listening
• Community
• Meaning
• Gratitude
• Legacy

Able to do well with two leaders through Communication and Alignment. Failing organizations have senior leaders who fail to communicate by a factor of 10. Those at the bottom of the organization only understand 10% of what’s going on in the mind of the leader.

We Day: you earn a ticket through service. 20,000 students fill an arena

It launches a year-long series of opportunities for service.

Help a student find their gift and find their issue.

1. Communicating Empathy
2. Show not tell
3. Shameless idealism

The young people are actually the generation that could eradicate poverty around the world.

Studied for nine years asking the question: “Why do dome enterprises thrive in chaos and difficult circumstances and yet others don’t?

Accumulated 6,000 years of corporate history. Studied the leadership behaviors between companies that out performed the comparison companies by at least 10 times.

10x companies – headed by Level 5 leaders, with the X-Factor of great leadership being the mixture of humility and will

3 Points of Triangle:

• Fanatical Discipline
• Empirical Creativity
• Productive Paranoia

Fanatical Discipline:

• 20-mile March – committing to a discipline every day no matter what the conditions
• Don’t go too far – save resources, have margin so that you can overcome unknown events when they occur
• What is your 20-mile march? Could be corporate, personal and/or relational
• Consecutive performance and consistent performance
• What do we need to do today? What energy boost do we need to bear?
• A sign of mediocrity: chronic inconsistency

Empirical Creativity:

• Big creative bet which is empirically validated
• Comparison company leaders don’t test enough, no calibration
• 10x in BioTech beat the comparison company by 30 times
• The Genius of the And: blend creativity and discipline
• Creativity is natural/the human state

Productive Paranoia:

• Only mistakes you learn from are the ones you survive
• Take the paranoia and translate it into buffers – how do you manage with discipline in a blessed season so you can be there when times are tough
• SMaC: Specific, Methodical and Consistent – the greatest danger is to be successful without understanding why
• SMaC recipe: great discipline, paranoid about what needs tweaked, creatively doing things that work
• Preserve the Core/Stimulate Progress – separate procedures from values

Think of an event:

• You didn’t cause it
• It had significant consequences
• An element of unpredictability

Just what is the role of luck? Luck is such an event. A Miracle.

Are these 10x winners blessed by good events?

What do they do differently about it?

After study, we concluded: 10x winners were not luckier

• What’s your return on luck?
• Comparison companies squandered the good luck
• Leave themselves open to bad luck

Life is people and time with people you love.

Superior performance in those moments of distortion is the difference.

• If you  were granted a blessed event, it would be the height of responsibility to squander it

Greatness is conscience choice and discipline.

A great organization:

• Superior performance relative to mission
• Distinctive impact – who would miss us if we were gone?
• Achieves lasting endurance beyond you as a leader

Freedom is not the same thing as democracy. Democracy is the instutionalization of freedom and rights. Stable democracy requires an understanding that one-man/one-vote cannot mean the tyranny of the masses, the strong cannot exploit the weak.

But it is not just the job of the government, but the strong must lift up the weak.

Every life is worthy.

• There are no permanent states of life
• Every life is capable of greatness
• Us as citizens must provide opportunity

Jesus died for each and every one of us, no matter what the status.

Delivering compassion comes from someone who believes that every life matters:

• to an AIDS orphan
• to a trafficked woman

The transforming power of education leaves a generational legacy…it doesn’t matter where you’re coming from it matters where you’re going.

How do you lead in the troubling times in which we live, as well as the more prosperous times?

The opportunity to lead carries responsibilities, including helping people see the leadership abilities in themselves. Help others become leaders. Jesus is our example.

Most important characteristic of a leader – undying optimism.

Even with the challenges of recent times, keep perspective:

• look at history
• out of struggle, comes victory. It’s a privilege
• somehow things that one day seemed impossible, look like they were inevitable

Those impossible things were led by people who gave so much sacrifice.

Q&A:

“With all due respect,” “today’s headlines and history’s judgment are rarely the same”

The most dangerous man: Bashir – leader of Sudan

Some teams were dysfunctional – deep disappointment with colleagues

• Washington is a pretty tough place
• National Security Advisor coordinates big personalities, under stress people become more of who they are
• Never lost civility, we were still friends, not personal
• Remind people what we are trying to do together, work through the differences, even change the environment to neutral ground
• Watch the people egging them on at the next level down

How legitimate is the resignation card? Don’t play it unless you are willing to go through with it, don’t play it on policy disputes.

Very close relationship with President Bush, for the most part was very good. Challenging part, he’s the president, his opinion matters most. Also you can use that position as the truth-teller, in private, with high trust.

All for guidance through ambiguity…love policy, not politics. Called to do public service, but not elected office…doesn’t have the DNA.

Hoping for quiet time with God at church, the Holy Spirit can enter in. Helped by a Biblically-grounded message that makes me think about the scripture anew. Music is inspirational, all in the company of other believers.